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3657601 - ALV Layout - 'Crystal Reports' still can be chosen when changing layout after uninstallation of crystal reports

Symptom

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

After uninstalling SAP Crystal Reports from backend systems, Crystal Report layouts still appear as a preferred view option when changing layout in ALV. 

Selecting a Crystal Report layout results in the error message: 'Crystal reports not installed on your system' or 'Crystal reports are deactivated on your system'

Attempts to delete the Crystal Report Layouts using transaction SALV_CRL result in the error: 'Selected Crystal report belongs to SAP and cannot be deleted.'


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Product

SAP NetWeaver all versions ; SAP S/4HANA all versions

Keywords

crystal reports, ALV, Preferred View, C Crystal Reports, SALV_CRL, uninstall, change, layout, Crystal reports is deactivated on your system, Selected Crystal report belongs to SAP and cannot be deleted, Crystal reports not installed on your system , KBA , BC-SRV-ALV , SAP List Viewer , Problem

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