3657647 - warning encountered during payout statement extraction in sap SuccessFactors Agent Performance Management

• A warning is displayed when running payout statements for Medicare post-upgrade.
• The payout process completes with errors, and the status header indicates a warning.
• Logs reveal the issue occurs during the extraction of statements.
• Error messages in logs include:
• `Caused by: net.sf.jasperreports.engine.fill.JRExpressionEvalException: Error evaluating expression for source text: !($F{subsName} == null)?org.apache.commons.text.WordUtils.capitalizeFully($F{subsName}.replaceAll("[\\\\s]+", " ")):org.apache.commons.text.WordUtils.capitalizeFully($F{customerName}.replaceAll("[\\\\s]+", " "))`
• `Caused by: net.sf.jasperreports.engine.JRRuntimeException: Class org.apache.commons.text.WordUtils is not visible to reports.`

SuccessFactors Agent Performance Management

payout warning, statement extraction error, sap successfactors agent performance management, post-upgrade issue, jasperreports error, class whitelist, org.apache.commons.text, production environment, payout completed with errors, error evaluating expression, jr runtime exception , KBA , CEC-SAL-APE , Agent Performance Management , Problem