SAP Knowledge Base Article - Public

3657708 - "Update To a Position" Event from Intelligent Services is Triggering Without Changes to The Position - Employee Central

Symptom

  • The event "Update To a Position" Intelligent Services Center is being triggered for an existing position even without any changes being made. 
  • When creating report to see which changes were made, nothing is found.

Environment

  • SAP SuccessFactors HCM Suite
  • SAP SuccessFactors Employee Central

Resolution

  1. Product Engineering is investigating the behavior.
  2. Click on star to bookmark this article to receive updates about this issue. For more information about updates from subscribed KBAs, you can refer to the KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs.

See Also

2948406 - Troubleshooting steps for Intelligent Services Center (ISC) to Integration Center (IC) Issue

Keywords

event, Update To a Position, Intelligent Services Center, triggered, existing position, no changes, report, hierarchy, line manager, child positions, parent hierarchy, update, internal demo systems, expected behavior, system behavior, successfactors, employee central , KBA , LOD-SF-EC-POS-OBJ , Object Configuration & Rules , LOD-SF-EC-ITS , Intelligent Services (EC Components Only) , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions