SAP Knowledge Base Article - Preview

3657709 - Security Deposit Total not Displayed Correctly During Move-in in SAP Service Cloud Version 2.

Symptom

  • Security deposit details are retrieved from S4 during move-in, but the total field displays $0.


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Environment

  • SAP Service Cloud Version 2, utilities add-on

Product

SAP Service Cloud Version 2, utilities add-on 1.0

Keywords

security deposit, move-in, sap service cloud version 2, utilities, s4 integration, total field, incorrect total, billing, contract account, premise ID , KBA , CEC-CRM-UTIL , Utilities for SAP Sales/Service Cloud , Problem

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