SAP Knowledge Base Article - Preview

3657716 - You Are not Able to Edit or Reverse Move-In and Move-Out in The SAP Service Cloud Version 2 Utilities Add-on.

Symptom

  • The "Edit and cancel move-in/out feature in Service Cloud V2 Utilities add-on" has been provided, but it cannot be accessed through the UI.
  • The system just loads when such actions are performed; No action is started.

        "Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

Utilities for SAP Sales/Service Cloud

Product

SAP Service Cloud Version 2, utilities add-on all versions

Keywords

service cloud v2, move-in error, premise work center, customer tab, runtime exception, httpresponseexception, arrayindexoutofboundsexception, moveinIntegration:10009, unexpected error, isu_c4c_proxy, functional module, custom inflows, default record, premiseMoveInService structure, sap notes, utilities add-on , KBA , CEC-CRM-UTIL , Utilities for SAP Sales/Service Cloud , Problem

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