SAP Knowledge Base Article - Preview

3657728 - To Open any Object the User has to Click on the Open Detail Ciew Button, Instead of The Hyperlink.

Symptom

  • Users are required to click on "Open in detail view" to access objects such as contract accounts, premises, or customers.
  • There is no functionality available to directly open standard screens by clicking on hyperlinks.


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Environment

  • SAP Sales Cloud and SAP Service Cloud Version.

Product

SAP Sales Cloud and SAP Service Cloud Version 2 all versions ; SAP Service Cloud Version 2, utilities add-on all versions

Keywords

sap service cloud version 2, open in detail view, hyperlink functionality, contract account, premise, customer, utilities, standard screens, enhancement request, usability improvement , KBA , CEC-CRM-UTIL , Utilities for SAP Sales/Service Cloud , Problem

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