3657794 - Error message: 'Personnel Number plausibility check failed.'

While maintaining the sales employee partner function in the customer master, the system displays the error: 'Personnel Number plausibility check failed.'

SAP S/4HANA Cloud Public Edition

1. Go to the Manage Customer Master Data App.
2. Open the customer business partner.
3. Enter the sales area and navigate to the Partner Function.
4. Maintain the partner function sales employee.
5. Save the changes.

The issue occurs when the employee business partner is missing an active work agreement.

Create and add an active Work Agreements for the affected employee business partner.

Steps for adding work agreements:

1. Go to the Manage Workforce app.
2. Open the employee.
3. Navigate to the work agreements tab.
4. Add the work agreements.
5. Save the changes.

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