3658088 - Application Error After Rehire When Editing Job Information and Organizational Information

After a rehire, a pop-up application error appears when attempting to edit Job Information or Organizational Information in the employee profile.

SAP SuccessFactors Onboarding

1. Navigate to the employee profile of a recently re-hired employee.

2. Click on the History / Edit icon.

3. Select Job Information or Organizational Information.

4. The application displays an error.

• The error occurs due to a null value in the onboarding integration data, specifically the Target Date field in the Onboarding Info object. This causes a NullPointerException when the system attempts to compare dates during data validation for rehired employees. 

• A corrective script needs to be executed to address the null value in the onboarding data.

• Following the script execution, the employee’s Job Information and Organizational Information history were verified and are now accessible without errors.

Product Support: Refer to the internal memo for detailed logs and execution results.

Application error, Job information, organization, java.util.Date.compareTo(java.util.Date) , KBA , LOD-SF-OBX-EC , Integration EC - MPH, Hire , Problem