SAP Knowledge Base Article - Preview

3658094 - Missing Interaction Content in Ticket Summary

Symptom

Outbound Interactions are displayed as blank or with HTML tags in Ticket summary.

 


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer core applications all versions

Keywords

Interaction, Timeline, Ticket, Email, Outbound, Summary, HTML tags, Blank, Generate Summary, interactions
 
, KBA , LOD-CRM-SC-EML , Email , LOD-CRM-SRP-OPM , Output Management , LOD-CRM-SRP-INT , Ticket Interactions , Problem

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