Symptom
- When attempting to access an applicant's profile by clicking on their name in the Recruiting Module, the system redirects to the home screen instead of opening the profile.
- Error messages also observed
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Navigate to the Recruiting module.
- Go to the Candidates tab.
- Search for a candidate and select the result.
- Scroll down the candidate's profile.
- Select the jobs applied section and click on the first result.
- Observe that the system redirects to the home screen instead of opening the applicant's profile and an error message appears.
Resolution
Engineering team finished the code review and informed that the fix is currently aimed to be available with the release 1H2026.
Release dates can be found on SAP SuccessFactors Product Release & Road Map Information
See Also
Keywords
recruiting, applicant, candidate, permission, error, internal, workbench, internalerror, failed to, get, application, metadata, stages, header, info, RCM, UXR, 1H2026 , KBA , LOD-SF-RCM-APP-LWB , Latest applicant WorkBench , Known Error
Product
SAP SuccessFactors Recruiting all versions
SAP Knowledge Base Article - Public