Symptom
- When editing an SAP Cloud Identity tenant from the Trust Configuration of an SAP BTP Cloud Foundry subaccount, the following error appears:
- We're sorry, but we've encountered an internal error. If the problem persists, please create a support ticket.(Correlation ID: <correlation_id>)
Error while updating IAS tenant: 409 Conflict: "\{"error":"Trust configuration with tenant '<ias>.accounts.ondemand.com' cannot be deleted because it is still used by the following applications from this subaccount: <application> (<app_id>) (https://<ias>.accounts.ondemand.com/admin/#/applications/<app_id>). Find more information in SAP note 3468982.","uri":"/trust/<service_id>/<ias>.accounts.ondemand.com/<id>/<subaccount_id>"}"
- We're sorry, but we've encountered an internal error. If the problem persists, please create a support ticket.(Correlation ID: <correlation_id>)
*Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
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Environment
- SAP BTP, Cloud Foundry runtime and environment
- SAP Cloud Identity Services
Product
BTP all versions ; SAP Cloud ALM all versions
Keywords
error 409 conflict, tenant configuration, SAP authentication management, IAS tenant, subscribed SaaS applications, custom applications, SSO setup, OpenID protocol, tenant switching, SAP BTP cockpit, SAP Note 3468982, error while editing , KBA , BC-CP-CF-SEC-IAM , UAA, Authentication, Authorization, Trust Mgmnt , Problem
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