Symptom
The OAuth2SAML Audience value in the SAC environment displays "xxx.aws-live" instead of the expected URL format "https://xxx.com".
Environment
SAC Analytics Cloud 2025.14.12
Reproducing the Issue
- Log into SAC;
- Navigate to Administration > App Integration > OAuthSAML 2 Audience.
- Observe that the OAuthSAML Audience value is displayed as "xxx.aws-live" instead of the expected URL format.
Cause
Older tenants use the non-HTTP format, while newer tenants (created after 2019) use the HTTP format. This change was required and implemented a few years ago. The SAML provider and entityID do not follow the standard XSUAA pattern, as they use “xxx.aws-live.” For older tenants, it is expected that the entityID pattern in the XSUAA metadata may differ, and this behavior is considered normal.
Resolution
This behavior is expected.
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- 2487011 - What information do I need to provide when opening a case for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- SAP Analytics Cloud Connection Guide
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support
Your feedback is important to help us improve our knowledge base.
Keywords
OAuth2 SAML audience, sap analytics cloud, saml provider, entityid format, tenant configuration, expected behavior, http format , KBA , LOD-ANA-ADM , SAC Administration , Problem
SAP Knowledge Base Article - Public