SAP Knowledge Base Article - Public

3658255 - Error Triggered When Accepting PO Acknowledgment Deviation

Symptom

Error shows 'Document not submitted for approval; inconsistencies exist' when accepting deviation in Purchase Order Acknowledgement.

Environment

SAP Business ByDesign

Reproducing the Issue

        1. Go to the Purchase Requests and Orders work center.
        2. Go to the Purchase Orders view.
        3. Search the relevant Purchase Order.
        4. Click on New PO Acknowledgment.
        5. Add a new row in the acknowledgment.
        6. Set the Supplier Status to Accepted.
        7. Click on the Accept Deviation button. Observe the error message: "Document not submitted for approval; inconsistencies exist."

Cause

The error occurs because purchase order approval is active.

Resolution

  1. Go to the Business Configuration work center.
  2. Go to Implementation Projects view
  3. Select the relevant project
  4. Click Edit Project Scope.
  5. Navigate to Scoping Questions.
  6. De-scope the approval process for purchase order Group : Purchase Order Approvals(6)
  7. After this change, system will allow to add a new line item in the purchase order acknowledgment and update it in the purchase order without encountering the error.

Keywords

purchase order acknowledgment ; deviation error ; accept deviation ; document inconsistencies ; purchase order approval process ; Business Configuration,  PO acknowledgment error , KBA , SRD-SRM-PRO , Purchase Requests and Orders , Known Error

Product

SAP Business ByDesign all versions