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SAP Knowledge Base Article - PreviewSymptom
The Source field of the Case Entity becomes non-editable after the case has been created, and it its properties cannot be changed via Field Attributes and Dynamic Properties under Extensibility Administration
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Environment
- SAP Service Cloud Version 2
- SAP Service Cloud and SAP Sales Cloud Version 2
Keywords
source field, case creation, non-editable field, compliance, case management, sap sales cloud, sap service cloud, adaptation mode, source(code), field visibility, case source , KBA , CEC-CRM-CAS , Case Management for SAP Sales/Service Cloud , Problem
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