Symptom
- Error message: "Unable to find a CompInfo record matching the time slice of this PayComponentRecurring record. Review the data and try again."
- Issue occurs when importing Pay Component Recurring (PCR) records for employees classified under Higher Duties Assignments (HDA).
- Compensation Information import succeeds, but subsequent PCR import fails.
Environment
SAP SuccessFactors Employee Central
Reproducing the Issue
- Import Compensation Information successfully using the provided file.
- Attempt to import Pay Component Recurring (PCR) records using the subsequent file.
- Observe the error message: "Unable to find a CompInfo record matching the time slice of this PayComponentRecurring record."
Cause
This is a code issue.
Resolution
Engineering has confirmed the code issue and is working on the fix, which is tentatively planned for 1H2026 release. Please follow this KBA for updates.
See Also
Keywords
INC15293908, ECT-263748, higher duty assignment, pay component recurring, compensation information, sap successfactors employee central, import error, allowance calculation basis, estimated hd allowance, hda, pcr import failure, time slice error, sap guide , KBA , LOD-SF-EC-HDP , Higher Duties & Public Sector , LOD-SF-EC-EDP-CMP , Compensation Information Imports , LOD-SF-EC-CMP-REC , Recurring Payments , Known Error
SAP Knowledge Base Article - Public