SAP Knowledge Base Article - Preview

3658361 - Timeout Errors for Specific IPs in Connectivity Service on EU10 Region

Symptom

The connectivity service in the EU10 region experiences a timeout error when accessed from an internal network.

The issue persists even when attempts are made to ping the IP addresses associated with the service from a public environment. 


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Environment

  • SAP Business Technology Platform (SAP BTP)
  • Cloud Foundry (CF)
  • Connectivity Service

Product

connectivity proxy for SAP Connectivity service all versions

Keywords

 Connection timed out: no further information, connectivity, SCC, eu10, connectivitynotification.cf.eu10.hana.ondemand.com, IPs, allowlist, 18.159.31.22, 3.77.195.119 , KBA , BC-CP-CON-CF , Cloud Foundry to On-premise Connectivity service , BC-MID-SCC , SAP Cloud Connector On-Demand/On-Premise Connectivity , Problem

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