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3658455 - accounts.otp.sendCode throws error: "too many requests: please wait before you try again" in SAP Customer Data Cloud

Symptom

  • The error message "Too many requests: please wait before you try again" appears on the SMS Login screen created using UI Builder
  • OR endpoint accounts.otp.sendCode returns errorCode: 
    errCode  403000
    errDetails  blocked until <date-time>
    errMessage  Forbidden


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Environment

  • SAP Customer Data Cloud
  • Identity (Screen-Sets, Site Policies, Schema)
  • REST API

Product

SAP Customer Data Cloud 7.4

Keywords

cdc, too many requests, sms login error, rate limitations, accounts.otp.sendCode, sap customer data cloud, api rate limits, login error, token revoked, development testing error, otp error, Gigya , KBA , CEC-PRO-RAS , RaaS (Screen-Sets, Site Policies, Schema) , Problem

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