Symptom
When users access their Public Profile, an error message displays: Looks like something went wrong. Please try again. If the issue persists, contact your system administrator.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Employee Central
Cause
Users do not have User Search permission to themselves.
Resolution
Grant the permission to self: User Search under category General User Permission.
Keywords
People Profile, RBP, Error Code: NotFound , KBA , LOD-SF-EP-PPP , People Profile - Preview , Problem
Product
SAP SuccessFactors HCM Core all versions
SAP Knowledge Base Article - Public