SAP Knowledge Base Article - Public

3658456 - Public Profile error: Looks like something went wrong. Please try again. If the issue persists, contact your system administrator.

Symptom

When users access their Public Profile, an error message displays: Looks like something went wrong. Please try again. If the issue persists, contact your system administrator.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 

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Environment

SAP SuccessFactors Employee Central

Cause

Users do not have User Search permission to themselves.

Resolution

Grant the permission to self: User Search under category General User Permission.

Keywords

People Profile, RBP, Error Code: NotFound , KBA , LOD-SF-EP-PPP , People Profile - Preview , Problem

Product

SAP SuccessFactors HCM Core all versions