SAP Knowledge Base Article - Preview

3658778 - Certificate-based Communication with communication system and API-User

Symptom

You would like to set the certificate-based communication as the authentication method between Service Cloud and the integration suite for the Communication and API User.

  • Communication System 
  • And for the open API integration with the API-User

 

However, the system raises an error that a User with the certificate holder already exists.


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Environment

Sales and Service Cloud Version 2

Product

SAP Sales Cloud and SAP Service Cloud Version 2 1.0

Keywords

KBA , CEC-CRM-INT , Integration for SAP Sales/Service Cloud , Problem

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