Symptom
- Apps 'Manage Incoming Payment Files' allow processing of bank statements with the information message "Account XXXXXXX YYYYYYYY EUR: extract 123456789: Sum of line items does not match closing balance - FB876".
Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
- Use the "Manage Incoming Payment Files" app to import the bank statement file.
- Upload a bank statement where the opening balance equals the closing balance, but the sum of the line items is not zero.
Cause
- In the "Manage Incoming Payment Files" app, the message "Account XXXXXXX YYYYYYYY EUR: extract 123456789: Sum of line items does not match closing balance - FB876" is configured as an informational message by default.
Resolution
- Verify that the bank statement file provided by the bank complies with the expected format and contains matching balances.
- Contact the bank to request a compliant file with matching balances.
See Also
Keywords
bank statement error, FB876, manage bank statements, manage incoming payment files, MT940, opening balance, closing balance, sum of line items, SAP S/4HANA Cloud, public cloud, payment apps, informational message, error message , KBA , FI-BL-PT-BA-2CL , bank statement (Public Cloud) , FI-FIO-AR-PAY-2CL , Payment Apps: Public Cloud , Problem
Product
SAP S/4HANA Cloud Public Edition all versions
SAP Knowledge Base Article - Public