SAP Knowledge Base Article - Preview

3659263 - order stuck in "debit in progress" state due to missing payment transaction entry in SAP Commerce Marketplace Management

Symptom

  • An order is stuck in the "debit in progress" state when the Hybris code fails to open a payment transaction entry for the debit.
  • Cancelling the order does not resolve the issue.
  • The issue prevents the order from transitioning to the next status.


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Environment

SAP Marketplace Platform by Mirakl.

Product

SAP Commerce Marketplace Management by Mirakl all versions

Keywords

debit in progress, payment transaction entry, SAP Commerce Marketplace Management, PA01 API, order stuck, Hybris code, payment authorization, customizing problem, SAP Marketplace Platform, order cancellation. , KBA , XX-PART-MRK , SAP Marketplace Platform by Mirakl , Problem

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