SAP Knowledge Base Article - Public

3659323 - Error while creating an instance of the service SAP S/4HANA Cloud Extensibility with the plan api-access

Symptom

  • Getting error when creating an instance of the service SAP S/4HANA Cloud Extensibility with the plan api-access on the SAP BTP Platform: An exception was raised. The communication system doesn't contain any suitable outbound user.
  • Outbound Communication User is correctly assigned. 
  • Communication System matches the one where the outbound user is configured. 

Environment

 SAP S/4HANA Cloud Public Edition

Resolution

When trying to activate the instance, it requires outbound authentication, which needs to be specified in the body(json file) when creating the service instance:

For example:
{
...,

"communicationArrangement": {
"inboundAuthentication": "BasicAuthentication",
"outboundAuthentication": "BasicAuthentication",
"communicationArrangementName": "<comm_arr_name>",
"scenarioId": "<scenarioID>",
"communicationSystem": {
"communicationSystemHostname": "default.com",
"outboundCommunicationUser": {
"username": "DefaultUser",
"password": "DefaultPassword"
}
},
"outboundServices": [
{
"id": "LOIPRO_IDOC",
"isServiceActive": false
},
{
"id": "LOIWCS_IDOC",
"isServiceActive": false
},
{
"id": "LOIROU_IDOC",
"isServiceActive": false
},
{
"id": "LOIPRO_IDOC",
"isServiceActive": false
},
{
"id": "LOIPLO_IDOC",
"isServiceActive": false
},
{
"id": "LOIPRO05_IDOC",
"isServiceActive": false
}
]
}
}

The outbound services are enabled by default. Disable them as in the example above if not required. 

For more information: https://help.sap.com/docs/btp/sap-business-technology-platform/communication-arrangement-json-yaml-file-properties?locale=en-US


See Also

More examples here: https://help.sap.com/docs/btp/sap-business-technology-platform/communication-arrangement-json-file-examples?locale=en-US

Keywords

SAP S/4HANA cloud, extensibility instance, BTP platform, outbound user, communication system, json body, authentication method , KBA , BC-NEO-EXT-S4C , Extensibility of SAP S/4HANA Cloud on SAP CP , BC-SRV-APS-COM , Maintain Communication System and Arrangement , Problem

Product

SAP S/4HANA Cloud Public Edition all versions