SAP Knowledge Base Article - Public

3659400 - How to Address Invoice Transmission Issues with Baiwang Cloud Integration?

Symptom

Implementation of Baiwang Cloud for direct issuance of VAT electronic invoices is in place, with an expected transmission of invoice numbers and timestamps to SAP. However, invoices are not being transmitted. Clicking "Invoice" triggers a 500 error, and accessing "Attachment" results in an empty content display.

Environment

SAP S/4HANA Cloud Public Edition.

Resolution

Please verify that the Baiwang URL is configured in the app Maintain Protection Allowlists and then test its functionality to ensure it is working correctly.

Keywords

electronic VAT invoice, invoice transmission failure, Maintain Protection Allowlists, GTI , KBA , FI-LOC-GTI-CN , China , How To

Product

SAP S/4HANA Cloud Public Edition all versions