SAP Knowledge Base Article - Public

3659460 - Workflow Save Error Caused by Invalid Character in Condition

Symptom

• Error occurs when saving or activating a workflow containing the character `'` (comma) in the condition field.

• This issue results in a runtime error and prevents the workflow from being saved or activated.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Login with a user account.
  2. Navigate to the Administration work center.
  3. Go to Workflow work center view.
  4. Copy an existing workflow.
  5. Go to condition steps
  6. In the Condition section, update the condition with `'`(comma)
  7. Activate and Finish the workflow.
  8. Observe that a dump error occurs.

Cause

  • The issue is caused by the presence of the character `'` in the condition of the workflow subject. 
  • This character is not allowed in the condition field, resulting in an ABAP programming error and runtime assertion failure.

Resolution

  1. Update the workflow by removing the character `'` from the condition field.
    Example: Change “Final 'meeting' Test” to “Final meeting Test”.
  2. Save and activate the workflow with the updated condition.
  3. Verify that the workflow functions correctly without encountering the dump error.

Keywords

workflow save error, dump error, assertion failed, invalid character, workflow condition, runtime error, save issue, activation failure, `'` character restriction.  , KBA , LOD-CRM-WKF , Workflow , Problem

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions