Symptom
• Error occurs when saving or activating a workflow containing the character `'` (comma) in the condition field.
• This issue results in a runtime error and prevents the workflow from being saved or activated.
Environment
SAP Cloud for Customer
Reproducing the Issue
- Login with a user account.
- Navigate to the Administration work center.
- Go to Workflow work center view.
- Copy an existing workflow.
- Go to condition steps
- In the Condition section, update the condition with `'`(comma)
- Activate and Finish the workflow.
- Observe that a dump error occurs.
Cause
- The issue is caused by the presence of the character `'` in the condition of the workflow subject.
- This character is not allowed in the condition field, resulting in an ABAP programming error and runtime assertion failure.
Resolution
- Update the workflow by removing the character `'` from the condition field.
Example: Change “Final 'meeting' Test” to “Final meeting Test”. - Save and activate the workflow with the updated condition.
- Verify that the workflow functions correctly without encountering the dump error.
Keywords
workflow save error, dump error, assertion failed, invalid character, workflow condition, runtime error, save issue, activation failure, `'` character restriction. , KBA , LOD-CRM-WKF , Workflow , Problem
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
SAP Knowledge Base Article - Public