Symptom
onView rules are not triggering in Dependents portlet in Legacy People Profile.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
SAP SuccessFactors Employee Central
Resolution
In the Legacy People Profile, onView business rules are not supported for the Dependents portlet.
With the introduction of the Latest People Profile (PPX), the framework was enhanced and now supports triggering onView rules. To take advantage of this enhanced functionality, it is recommended to use PPX.
Please note the following current limitations of onView Rules for Dependents in PPX:
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The scenario is still limited for the Dependents. It is not possible to set fields from different entities within this rule (for example, setting fields from Personal Information for Dependents).
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It also only supports setting field values. Setting field visibility is not supported at this time.
If this functionality is critical for your business requirements, we encourage you to submit an idea for SAP SuccessFactors Products so it can be considered for future development cycles. Ideas can be submitted via Customer Community Portal.
For detailed instructions on how to submit an idea, please refer to KBA 2090228.
SAP welcomes customer input to continuously improve product functionality. All submitted ideas are reviewed by the Product Management team and, if approved, may be developed and delivered in a future product release. Peer voting plays an important role in this process, therefore it is recommended to provide a clear and detailed explanation so other customers can understand and support the requested enhancement.
See Also
Keywords
Feasibility of Triggering onView Rules in the Dependents Portlet, onView, Rule, Dependent, UI, trigger, not working, PPX, latest, profile, support, is it possible to trigger, feasibility, employee central, successfactors , KBA , LOD-SF-EC-DPD , Dependents Management , How To
SAP Knowledge Base Article - Public