SAP Knowledge Base Article - Public

3659763 - Scheduled Import Jobs are failing in SAP Analytics Cloud (SAC)

Symptom

Scheduled Import Jobs are failing with error message:

  • Refresh Failed in Data Timeline.
  • "EPM_SERVICE : Schedules.setParameter: failed to update parameter mappingID" seen under Monitor>Trace.

Manual refresh fails with the same error.

Environment

SAP Analytics Cloud Enterprise (2025.14.14)

Reproducing the Issue

  1. Login to SAC.
  2. Open Model.
  3. Go to Data Management Tab.
  4. Notice that Scheduled Import jobs are failing with error: 
    • "Refresh failed" error in Data Timeline
    • Error seen in Monitor>Trace: EPM_SERVICE : Schedules.setParameter: failed to update parameter mappingID:"

Cause

Issue is under investigation by development team.

Resolution

While development team work on a permanent fix, please this workaround to unblock critical models:

  1. Open Import jobs Schedule Settings.
  2. Make a dummy change.
  3. Save the Schedule Settings.
  4. The import jobs start working correctly again.

See Also

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Keywords

SAP Analytics Cloud, SAC, issue, import job, jobs, failing, fails, error, schedule, schedules, settings, setting, EPMSERVICE, trace, monitor, data, management , KBA , LOD-ANA-AQU-BW , Data Acquisition from BW , Problem

Product

SAP Analytics Cloud 1.0