3659809 - Reverse payment document while rejecting batch in SAP S/4HANA Cloud Public Edition

Reverse the payment document while rejecting the batch does not occur as expected.

SAP S/4HANA Cloud Public Edition

1. Attempt to reverse the payment document while rejecting the batch.
2. Observe that the reversal does not occur.

1. Go to the app "Maintain Email Templates".
2. Create a copy of the template "WF_CRT_NOTIFY_RECIPIENTS". Name the copied template "YY1_78500015_CRT_ALL (Send Rejected Payments)".
3. Configure SSCUI 103457 - Define Rules for Reversing Rejected Payments.
4. Navigate to the app "Manage Workflows - For Rejected Payments".
5. Create the workflow step "Process Rejected Payments".
6. Access the app "Manage Teams and Responsibilities".
7. Create a team of the type "Process Rejected Payments (SFSCM_BCMR)".
8. Add team members and assign them the function "Process Rejected Payments".
9. Ensure team members are notified for rejected payments.
10. Utilize the app "My Inbox - Process Rejected Payments" to reverse the documents.

• Refer to: My Inbox - Process Rejected Payments.
• Refer to: Manage Workflow for Rejected Payments.
• Refer to: SAP Note 3309097 - Payment Batch Approval Locked, Cannot Unlock.
• Refer to: SAP Note 3588765.

reverse payment document, rejected batch, sap s/4hana cloud, direct bank communication, maintain email templates, manage workflows, process rejected payments, my inbox, sscui 103457, team responsibilities. , KBA , FIN-FSCM-BNK-2CL , Direct Bank Communication (Public Cloud) , Problem