Symptom
- The Goods and Activity Confirmation (GAC) document does not display the internal comments entered in the Note section of the Externally-Owned Stock Adjustment.
- The Note field in the line item of the GAC document appears blank, even when notes are added during the Externally-Owned Stock Adjustment process.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to the Physical Inventory Work Center.
- Select Externally-Owned Stock Adjustment from the common task.
- Add an internal comment in the Note section while creating an Externally-Owned Stock Adjustment.
- Once adjustment is completed, Goods and Activity Confirmation document gets created.
- Open the GAC document and observe that the internal comments provided in the Note section of the Externally-Owned Stock Adjustment are not visible.
Cause
- The system does not provide any mapping between the Note field in the Externally-Owned Stock Adjustment document and the Internal Comment field in the Goods and Activity Confirmation (GAC) document.
- This is the reason that the note field in GAC document appears to be blank, even though notes are entered during Externally-Owned Stock Adjustment.
Resolution
It is the expected system behavior that the internal notes provided in the Externally-Owned Stock Adjustment are not transferred into the Goods and Activity Confirmation (GAC) document.
Keywords
externally-owned stock adjustment, goods and activity confirmation, gac, internal notes, note section, internal comment field, stock adjustment process, mapping limitation, expected system behavior, inbound delivery processing , KBA , AP-IP-GAC , Goods and Activity Confirmation , Problem
Product
SAP Business ByDesign all versions
SAP Knowledge Base Article - Public