Symptom
- Add a user into a group fail with
- Error message is: Principals are allowed to join only user groups belonging to the same tenant. Related principals are not in the same tenant: user 'user_name'(id=user_id, tenant=shared(0)) and usergroup 'user_group_name'(id=group_id, tenant=tenant_name)). (MTM 20002)
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Environment
- SAP BusinessObjects Business Intelligence platform 4.x
- SAP BusinessObjects Business Intelligence platform 2025
Product
SAP BusinessObjects Business Intelligence platform 2025 ; SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Business Intelligence platform 4.3
Keywords
tenant group error, MTM 20002, user group tenant mismatch, tenant rules violation, error adding user to group, CMC tenant properties, tenant group configuration, MTM Tools tenant creation, SAP user group issue, tenant group setup, user group tenant rules, Principals are allowed, belonging to the same tenant. , KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem
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