Symptom
"Interview Delete Notification" email is not sent after deleting interviews in the Interview Scheduling page.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Navigate to the Interview Scheduling page
- Schedule an interview for one or more candidates
- Click on the "Delete" button to delete the created interview
- Confirm that the interview organizer and interviewer do not receive the "Interview Delete Notification" email
Cause
The interview time slot is not booked.
Resolution
If the interview time slot is not booked, the interview is not considered valid.
Such interviews will not trigger the "Interview Delete Notification" trigger mail when deleted.
Keywords
interview scheduling, delete interview, remove interview, delete button, interview trigger, mail trigger , KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , Problem
Product
Attachments
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SAP Knowledge Base Article - Public