3660151 - When finding the Best Matching Technician by Distance, the travel time is calculated as 0hr 0min

• When finding the Best Matching Technician by Distance, the travel time is calculated as 0hr 0min.
• Users were created via Proaxia and Activity addresses were created via Master Data UI
• Verify the user's address with the following query. The address is set in the wrong type of person - UNIFIEDPERSON 
  

  SELECT p.firstName, p.lastName, p.id, p.refId, p.type, add.location
  FROM Person p
  LEFT JOIN Address add ON add.object.objectId = p.id
  WHERE p.userName = '[USERNAME]';

  select a.createDateTime, a.id, a.county, a.city, a.location.latitude, a.location.longitude, a.street, a.streetNo, a.zipCode, a.object.objectId, a.object.objectType, a.subType, a.type FROM Address a where a.object.objectId = '[PERSON id with ERPUSER type]';
  select a.createDateTime, a.id, a.county, a.city, a.location.latitude, a.location.longitude, a.street, a.streetNo, a.zipCode, a.object.objectId, a.object.objectType, a.subType, a.type FROM Address a where a.object.objectId = '[PERSON id with UNIFIEDPERSON type]';

  
  
  "Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental." 

• SAP Field Service Management (FSM)
• Proaxia Connector (PACG)

Best Matching Technician by Distance, travel time, Master Data, wrong address type, PERSON  , KBA , CEC-SRV-FSM-AS , FSM Auto Scheduling , CEC-SRV-FSM-ERP , FSM Connector for SAP ERP , Known Error