SAP Knowledge Base Article - Public

3660200 - Error "You are not authorised to view/update this data for this user" while updating termination workflow

Symptom

  • Error message: "You are not authorised to view/update this data for this user" appears when attempting to update a termination workflow.
  • The approver is unable to update the workflow despite having permissions for Employment Information, Job Information. 

Environment

SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Initiate a termination workflow for an employee
  2. Attempt to update the workflow as the approver.
  3. Encounter the error message: "You are not authorised to view/update this data for this user."

Cause

The issue is caused due to some of the necessary permissions missing for the approver to view and edit specific job information and HR actions.

Resolution

1. Ensure the following permissions are granted to the approver's permission role:

  • Employee Central Effective Dated Entities > Job Information Actions (Correct), Job Information Actions (Edit).
  • Employee data > HR actions > Separation (Edit).

2. Verify that the approver can now update the workflow successfully. 

See Also

Refer to: [Diagnostic Tool for Employee Central save transactions and workflows](https://me.sap.com/notes/0003468733)

Keywords

termination workflow, sap successfactors, employee central, you are not authorised to view/update this data for this user, job information actions, hr actions, separation edit, permissions issue, workflow update error, manager permissions. , KBA , LOD-SF-EC-WFL-REQ , My Pending Requests, ToDo's & Mass Approvals , LOD-SF-EC , Employee Central , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , LOD-SF-EC-TER , Termination Details , Known Error

Product

SAP SuccessFactors Employee Central 2505