SAP Knowledge Base Article - Preview

3660212 - Candidate unable to log in to the system during onboarding, Error: ???COMMON_Error_Label??? Failure to load pageMetaData - Onboarding

Symptom

  • Candidate cannot log in to the system.
  • This issue only impacts certain candidates
  • Error message:

???COMMON_Error_Label???
???COMMON_AJAX_EXCEPTION_CONVERTER_ERROR_OCCURRED???
???COMMON_Hide_Error???

  • Clcik on ???COMMON_Hide_Error???, show error message:

internalMessage=Failure to load pageMetaData
errorMessage=Failed to execute 'fetch' on 'Window': Failed to read the 'headers' property from 'RequestInit': String contains non ISO-8859-1 code point.


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Environment

SAP SuccessFactors Onboarding

Product

SAP SuccessFactors Onboarding all versions

Keywords

candidate login issue, candidate cannot login, login system, onboarding login error, sap successfactors onboarding, Failure to load pageMetaData, Request constructor: Cannot convert value in record, onboardee login error, Default Locale , KBA , LOD-SF-OBX-ACC , Accessibility , Problem

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