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SAP Knowledge Base Article - PreviewSymptom
The XML data extracted for a specific ticket does not include the required extended fields.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer core applications all versions
Keywords
xml file, extended fields, C4C, ticket xml extraction, identifier description data field, adaptation mode, xml data binding, output forms configuration , KBA , LOD-CRM-SRP , Service Request Processing , How To
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