SAP Knowledge Base Article - Preview

3660518 - Smartform created via Workflow Steps is read-only in FSM Mobile iOS and other platforms

Symptom



  • When a smartform instance is created via the "SmartForm" screen type of Workflow Steps or Business Rules, it is not editable. 
  • The smartform is read-only, and the user cannot perform any actions on it. 
  • If the user manually deletes the smartform created by the workflow step and creates a new one, the new smartform becomes editable.



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Environment

  • FSM Mobile iOS 
  • FSM Mobile ADR 
  • FSM Mobile Windows

Product

SAP Field Service and Asset Management 1.0

Keywords


smartform, workflow step, read

  • only, sap field service management, FSM Mobile iOS, user assignment, mismatch, editable smartform, activity responsible, cloud user, workflow troubleshooting, smartform ownership, mobile app issue, smartform settings, activity user mismatch, smartform troubleshooting
, KBA , CEC-SRV-FSM-IOS , FSM Mobile - iOS , CEC-SRV-FSM-ADR , FSM Mobile - Android , Problem

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