Symptom
When using the Legacy Workbench, filtering by 'Candidate Type' and selecting 'Agency' yields no results. However, performing the same action in the Redesigned Workbench (filtering by 'Applicant Type' and selecting 'Agency') successfully displays a list of agency candidates.
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- In the Legacy Workbench:
- Filtering by 'Candidate Type' and selecting 'Agency' shows no results.
- In the Redesigned Workbench:
- Filtering by 'Applicant Type' and selecting 'Agency' displays agency candidates as expected.
Resolution
The issue is specific to the Legacy Workbench but works correctly in the Redesigned Workbench
The Engineering team noted that fixing this issue would require a substantial redesign of the application data related to Agency candidates. Given the roadmap to phase out the Legacy Workbench in favour of the Redesigned Applicant Workbench, they decided not to proceed with a fix.
Keywords
agency, filter, redesigned workbench, legacy workbench, candidate, agency candidate, redesigned, fix, issue, sap, rcm, recruiting , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , LOD-SF-RCM-APP-LWB , Latest applicant WorkBench , Problem
SAP Knowledge Base Article - Public