Symptom
- When implementing multiple recommendation widgets, on the same webpage, the include/exclude filter criteria for each widget are not functioning as expected.
- Whatever filter criteria (include or exclude) applied to the first widget, all the other widget on the page will have the same filter criteria applied regardless what filter has been set on the other widgets.
- This resulting in incorrect recommendations.
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Environment
SAP Emarsys Customer Engagement
Product
SAP Emarsys 1.0
Keywords
web recommender logic, include criteria, exclude criteria, RELATED logic, PERSONAL logic, filters not working, ScarabQueue.push, multiple recommender logics, recommendation filters , KBA , CEC-EMA-WEB , Web Channel , How To
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