SAP Knowledge Base Article - Preview

3660562 - Implementing multiple Web Recommender widgets with distinct include and exclude filter criteria on the same webpage

Symptom

  • When implementing multiple recommendation widgets, on the same webpage, the include/exclude filter criteria for each widget are not functioning as expected.
  • Whatever filter criteria (include or exclude) applied to the first widget, all the other widget on the page will have the same filter criteria applied regardless what filter has been set on the other widgets.
  • This resulting in incorrect recommendations.


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Environment

SAP Emarsys Customer Engagement

Product

SAP Emarsys 1.0

Keywords

web recommender logic, include criteria, exclude criteria, RELATED logic, PERSONAL logic, filters not working, ScarabQueue.push, multiple recommender logics, recommendation filters , KBA , CEC-EMA-WEB , Web Channel , How To

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