Symptom
SAP Cloud Connector subaccount is failing/not connecting to BTP, and following is perceived from SCC trace (ljs_trace.log / scc_core.trc).
====
20xx-xx-xx xx:xx:xx,xxx +0530#DEBUG#com.sap.core.connectivity.tunnel.client.reconnect.ReconnectScheduler#reconnector-66-1# #Connecting to connectivitynotification.cf.ap10.hana.ondemand.com/3.105.214.80:443
20xx-xx-xx xx:xx:xx,xxx +0530#DEBUG#com.sap.core.connectivity.tunnel.client.AbstractClient#reconnector-66-1# #Connecting to address connectivitynotification.cf.ap10.hana.ondemand.com:443. No proxy is used.
20xx-xx-xx xx:xx:xx,xxx +0530#DEBUG#io.netty.resolver.dns.DnsQueryContext#notification-client-29-1# #[id: 0x8c1f3298, L:/0:0:0:0:0:0:0:0:64116] WRITE: UDP, [4430: /xxxx:xxxx:xxxx:0:0:0:0:8888:53], DefaultDnsQuestion(connectivitynotification.cf.ap10.hana.ondemand.com. IN A)
20xx-xx-xx xx:xx:xx,xxx +0530#DEBUG#com.sap.core.connectivity.tunnel.client.AbstractClient#notification-client-29-1# #Handshake failed! Closing channel [id: 0x4f340c90] immediately.
java.net.UnknownHostException: Failed to resolve 'connectivitynotification.cf.ap10.hana.ondemand.com' [A(1)] after 2 queries
at io.netty.resolver.dns.DnsResolveContext.finishResolve(DnsResolveContext.java:1150)
Caused by: io.netty.resolver.dns.DnsNameResolverException: [15452: /xxxx:xxxx:xxxx:0:0:0:0:8844:53] DefaultDnsQuestion(connectivitynotification.cf.ap10.hana.ondemand.com. IN A) failed to send a query '15452' via UDP (no stack trace available)
Caused by: java.net.SocketException: error 101 - Network is unreachable
at sun.nio.ch.DatagramChannelImpl.send0(Native Method)
====
Read more...
Environment
- SAP Cloud Connector(SCC) release independent;
- SAP Business Technology Platform(BTP);
- Domain Name System(DNS).
Product
Keywords
2452568 - Log and Trace files for SAP Cloud Connector 3201518 - SAP Cloud Connector Documentation 2701137 - SAP Cloud Connector - Guided Answers 3651086 - Which hosts/IP addresses to allow when adding a new subaccount to SAP Cloud Connector , KBA , BC-MID-SCC , SAP Cloud Connector On-Demand/On-Premise Connectivity , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.
SAP Knowledge Base Article - Preview