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SAP Knowledge Base Article - PublicSymptom
When trying to open the WalkMe function, the button is not responsive for all users or specific users.
Environment
SAP Cloud for Customer
Reproducing the Issue
1. Log into the system with the affected user.
2. At the top right of the screen, click on WalkMe button.
3. The button is not responsive.
Cause
One possible reason for this behavior is that the admin have enabled the WalkMe feature for specific business role or business roles.
The WalkMe is currently available only for company level.
Resolution
This is the system standard behavior.
Keywords
WalkMe; Button; Not responsive; Not working; C4C , KBA , WME-LOB-INT , WalkMe Snippet Integration with LOB Platform , How To
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications 2508
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