SAP Knowledge Base Article - Public

3660597 - Content documents not being updated in already created quotes

Symptom

Document of Manage content documents are not being updated properly for already created quotes.
When there is a quote that was created and document is generated and there is a content document attached, if this content document is changed in setup and later a new document is generated in that quote, the version used for the content document is not the current one.

Environment

SAP SALES CLOUD CPQ

Reproducing the Issue

    1. Setup a content document in additional documents of an output document in setup
    2. Create a new quote and generate the output document created
    3. Check documents tab of the quote and download the zip file
    4. Check the content of the content document
    5. In your machine modify the content of the content document and leave it with the same name
    6. Open setup and upload the new document in Manage content document
    7. Go back to the quote previous used
    8. Generate a new document
    9. Go to documents tab 
    10. Download the zip file 
    11. Check the content of the content document
    12. Notice it's the same content as before even though the document is updated in setup.

    Cause

    Bug in the application.

    Resolution

    Tentative Fix Version: CPQ-2602 

    See Also

    3487591 - Known Issues in SAP CPQ

    Keywords

    CPQ, document, content, additional, version, new, quote , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Known Error

    Product

    SAP CPQ 2025