Symptom
Document of Manage content documents are not being updated properly for already created quotes.
When there is a quote that was created and document is generated and there is a content document attached, if this content document is changed in setup and later a new document is generated in that quote, the version used for the content document is not the current one.
Environment
SAP SALES CLOUD CPQ
Reproducing the Issue
-
- Setup a content document in additional documents of an output document in setup
- Create a new quote and generate the output document created
- Check documents tab of the quote and download the zip file
- Check the content of the content document
- In your machine modify the content of the content document and leave it with the same name
- Open setup and upload the new document in Manage content document
- Go back to the quote previous used
- Generate a new document
- Go to documents tab
- Download the zip file
- Check the content of the content document
- Notice it's the same content as before even though the document is updated in setup.
Cause
Bug in the application.
Resolution
Tentative Fix Version: CPQ-2602
See Also
3487591 - Known Issues in SAP CPQ
Keywords
CPQ, document, content, additional, version, new, quote , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Known Error
Product
SAP CPQ 2025
SAP Knowledge Base Article - Public