SAP Knowledge Base Article - Public

3660741 - Hide or remove "+Insert Token" from assignee's view for the "Write Welcome Message" task - Onboarding

Symptom

There is no option to hide or remove the "+Insert Token" button from the assigned user's view.

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Assign a user to the "Write Welcome Message" task.
  2. Log in as the assignee.
  3. Navigate to the "Write Welcome Message" task.
  4. Observe that the "+Insert Token" button is visible and cannot be hidden or removed.

Cause

This behavior is hard-coded in the system and cannot be controlled through permissions.

Resolution

  1. Note that the system does not provide a method to hide or remove the "+Insert Token" button from the assignee/hiring manager's view for the "Write Welcome Message" task.
  2. No configuration or permission settings are available to modify this behavior.

Keywords

write welcome message, hiring manager view, assigned user visible, onboarding task, new hire activities, task visibility, hard-coded behavior, permission control, task configuration limitations, onboarding process, OBX, Onboarding, Insert Token , KBA , LOD-SF-OBX-NHA , New Hire Activities (activities, tasks, buddy, equipment) , Problem

Product

SAP SuccessFactors Onboarding all versions