SAP Knowledge Base Article - Preview

3660830 - Invoice stuck in pending queue with an error:"No status update allowed on a cancellation invoice".

Symptom

Invoices are stuck in the Pending queue with the following logs in invoice history:

Error: Temporary error occurred when performing getPending(getPendingRequest) Statusupdate transaction: for request InvoiceDetailRequest <Status code="412" text="PreCondition Failed">Error:No status update allowed on a cancellation invoice. Please contact support with the Error Reference Number.

The error indicates that cancelled invoices were downloaded and when the status update request was sent to the SAP Business Network, it rejected the document with an error, which is causing new invoices to stuck in Pending queue under SAP Business Network buyer account. These invoices are not getting Acknowledged or moving to the Reconciliation stage.


Read more...

Keywords

Pending queue, invoice stuck, cancelled PO , KBA , SBN-AN-TX-INV , Transaction (Invoicing) , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.