Symptom
Invoices are stuck in the Pending queue with the following logs in invoice history:
Error: Temporary error occurred when performing getPending(getPendingRequest) Statusupdate transaction: for request InvoiceDetailRequest <Status code="412" text="PreCondition Failed">Error:No status update allowed on a cancellation invoice. Please contact support with the Error Reference Number.
The error indicates that cancelled invoices were downloaded and when the status update request was sent to the SAP Business Network, it rejected the document with an error, which is causing new invoices to stuck in Pending queue under SAP Business Network buyer account. These invoices are not getting Acknowledged or moving to the Reconciliation stage.
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Keywords
Pending queue, invoice stuck, cancelled PO , KBA , SBN-AN-TX-INV , Transaction (Invoicing) , Problem
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