SAP Knowledge Base Article - Public

3660972 - Child records are not being displayed in latest people profile

Symptom

Child records/fields are not being displayed in latest people profile despite being displayed as normal in Manage Data and Data Export. 

Environment

SAP SuccessFactors HCM 

Reproducing the Issue

  1. Go to Employee Profile.
  2. Navigate to the Custom MDF Portlet in question. 
  3. Notice that despite data having been entered, numerous child object fields are not being seen even after hitting the "View All Option". 

Cause

  • The Child Object has a nested grouping in the UI, which is not supported in the Latest People Profile.
  • Some Child Object fields are added to a second group created in the UI

Resolution

This can be fixed by amending the configuration so that the affected fields are added to the child object and by keeping the UI as a flat structure.

Add the Child Object fields back to the original group in the UI.

See Also

MDF Configurations for Latest People Profile | SAP Help Portal 

Keywords

SuccessFactors, MDF, Custom MDF, Latest People Profile, UI, Child Object, Fields, View All.  , KBA , LOD-SF-MDF-PPX , MDF on New People Profile , Problem

Product

SAP SuccessFactors HCM Core 2505