Symptom
- Users are unable to disable the "Send for Approval" button in the "Manage Service Entry Sheets" app within SAP S/4HANA Cloud Public Edition when the Automatic approval is defined (no workflows).
- Users must still manually select the "Send for Approval" button causing delays in invoice processing and frequent user errors (forgetting to send for approval).
Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
- Open app Manage Service Entry Sheets- Lean services.
- Enter the field values- e.g. Reference PO, stated quantity.
- Click on save
- Document status remains in -In process and the 'Send for approval' option is enabled.
Cause
This is standard system behavior — the button can’t be hidden or bypassed via configuration.
Resolution
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In S/4HANA Cloud Public Edition, the SES process was designed with workflow integration in mind.
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Even if no workflow is active, SAP keeps the “Send for Approval” step mandatory, because:
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It mirrors the same approval flow used in workflows.
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The system doesn’t automatically move SES from “Created” to “Approved” status.
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Keywords
ses, approval, send for approval, in process, create, manage ses, S4HC, S4_1C, S4_PC, X4BC , KBA , MM-PUR-SVC-SES-2CL , Service Entry Sheet for Service Procurement (Public Cloud) , Problem
SAP Knowledge Base Article - Public