Symptom
The system does not send any calendar invitation after interview confirmation to the interviewer when Outlook integration is not implemented.
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Confirm an interview in Recruitment Management.
- Observe that no calendar invitation attached to the email sent to the interviewer.
Cause
Resolution
This behavior is expected because Outlook integration is not currently in use. The calendar can only be sent via email if Outlook integration is activated within the instance. The system supports calendar email sending exclusively when this integration is properly set up.
Furthermore, because the system automatically sends these emails to the recruiter, it does not permit manual file attachments.
See Also
Keywords
calendar invitation, interview confirmation, recruitment management, RCM, scheduling, interviewer, Teams integration, Outlook integration, .ics file not sent , KBA , LOD-SF-RCM-IVW , Interview Central, Interviews, Scheduling etc , Problem
SAP Knowledge Base Article - Public