SAP Knowledge Base Article - Preview

3661270 - The response of PerPhone entity will not change in SF Odata API after enabling 'New People Profile'

Symptom

The response of PerPhone entity will not change in SF Odata API after enabling 'New People Profile', even if the UI uses the +1 format for phone numbers.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

  • SAP SuccessFactors HXM suite
    • Integrations 
      • PerPhone entity

Product

SAP SuccessFactors Platform all versions

Keywords

country code, phone number, "+" prefix, API integration, SAP SuccessFactors, OData API Framework, report output, personal information, Employee Central, phone field formatting , KBA , LOD-SF-INT-ODATA , OData API Framework , LOD-SF-INT-EC , Employee Central SFAPI & OData Entities , Problem

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