3661725 - "checkUsage, notFound" encountered when Trigger Setup is clicked on Work Zone Configurator

When running the Work Zone configurator on the Set Up Environment step, the error message "checkUsage, notFound" is encountered.

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SAP Build Work Zone Advanced Edition

1. Follow the steps provided in the SAP Help Portal guide: Run the Configurator | SAP Help Portal
2. On the Site Admin, run the Configurator. 
3. Proceed to Step 3: Set up Environment in the Work Zone configurator.
4. Click the Trigger Setup button. 
5. Encounter the error message "checkUsage, not found" during the setup process.

This error is usually caused when you've previously setup the Destination (on the previous step) for SuccessFactors and later came back to the Configurator and ran the Trigger Setup button for the Set up Environment step.  

To resolve, just re-trigger the Creation of Destination. 

1. Obtain the API Key from SuccessFactors by accessing Manage OAuth Client Applications and selecting the client created for the Work Zone tenant. Refer to: Create an OAuth Client in SAP SuccessFactors | SAP Help Portal
2. On the Work Zone Configurator.
3. Navigate to Step 2 (step number might vary depending on the WZ edition) in the Work Zone configurator: Create a Destination to SuccessFactors.
4. Re-enter the API Key from SuccessFactors in the destination configuration.
5. Ensure the destination setup is successful.
6. Return to Step 3: Set up Environment in the Work Zone configurator and attempt the setup process again.

Note: This will not duplicate your SF Destination (SuccessFactors_API)

• Prerequisites | SAP Help Portal
• Run the Configurator | SAP Help Portal
• 3625774 - Getting "createCompany, Bad Request" error when clicking "Setup" under Setup Environment in Workzone Configurator | SAP Knowledge Base Article
• Create an OAuth Client in SAP SuccessFactors | SAP Help Portal

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