Symptom
- Cannot see the custom MDF portlet for a future hired employee
- Users are unable to access or attach documents in People Profile for employees with a future hire date, even though they have the required permissions to do so.
Environment
SAP SuccessFactors HCM Suite
Cause
Role-Based Permissions (RBP) does not account for inactive users, including future-dated hires who have not yet reached their hire date.
Resolution
It is expected that RBP does not take into account inactive users, hence the permission to view/edit a custom MDF portlet in the Latest People Profile won't be effective until the hire date.
At this point, BizX does not offer any workaround to perform any action related to upload or view MDF objects for inactive user (specially if they were not ever active in the system).
NOTE: This also applies for documents, as they cannot be uploaded for future-dated hires. An alternative that may meet the needs to upload documents for future hires is to adopt SuccessFactors Onboarding: SAP SuccessFactors Onboarding | SAP Help Portal.
See Also
- KBA 3139754 - Search Inactive users
- KBA 2475092 - Some users cannot be found in People Search - SuccessFactors Platform
- KBA 2080028 - Unable to see Future Dated Hires - Employee Central
- SAP SuccessFactors Onboarding | SAP Help Portal
- KBA 3429681 - [Onboarding] Is Attachment Field Configuration Supported for Configurable New Hire?
Keywords
future-dated hires, inactive users, mdf object, role-based permissions, hr role access, sap successfactors, employee documents, onboarding, permissions issue, sap help portal, document upload restriction, hr manager access. , KBA , LOD-SF-MDF-PPX , MDF on New People Profile , How To
SAP Knowledge Base Article - Public