SAP Knowledge Base Article - Public

3661751 - Custom MDF portlet not visible/editable for Future Hires

Symptom

  • Cannot see the custom MDF portlet for a future hired employee
  • Users are unable to access or attach documents in People Profile for employees with a future hire date, even though they have the required permissions to do so.

Environment

SAP SuccessFactors HCM Suite

Cause

Role-Based Permissions (RBP) does not account for inactive users, including future-dated hires who have not yet reached their hire date.

Resolution

It is expected that RBP does not take into account inactive users, hence the permission to view/edit a custom MDF portlet in the Latest People Profile won't be effective until the hire date. 

At this point, BizX does not offer any workaround to perform any action related to upload or view MDF objects for inactive user (specially if they were not ever active in the system).

NOTE: This also applies for documents, as they cannot be uploaded for future-dated hires. An alternative that may meet the needs to upload documents for future hires is to adopt SuccessFactors Onboarding: SAP SuccessFactors Onboarding | SAP Help Portal.

See Also

Keywords

future-dated hires, inactive users, mdf object, role-based permissions, hr role access, sap successfactors, employee documents, onboarding, permissions issue, sap help portal, document upload restriction, hr manager access. , KBA , LOD-SF-MDF-PPX , MDF on New People Profile , How To

Product

SAP SuccessFactors HCM Suite all versions