Symptom
Users are unable to access or attach documents in People Profile for employees with a future hire date, even though they have the required permissions to do so.
Environment
SAP SuccessFactors HCM Suite
Cause
Role-Based Permissions (RBP) does not account for inactive users, including future-dated hires who have not yet reached their hire date.
Resolution
It is not feasible to upload or view documents of inactive users on MDF objects. So it is expected that RBP does not take into account inactive users.
At this point, BizX does not offer any workaround to perform any action related to upload or view documents of MDF objects for inactive user (specially if they were not ever active in the system).
An alternative that may meet the needs to upload documents for future hires is to adopt SuccessFactors Onboarding: SAP SuccessFactors Onboarding | SAP Help Portal.
See Also
- KBA 3139754 - Search Inactive users
- KBA 2475092 - Some users cannot be found in People Search - SuccessFactors Platform
- KBA 2080028 - Unable to see Future Dated Hires - Employee Central
- SAP SuccessFactors Onboarding | SAP Help Portal
- KBA 3429681 - [Onboarding] Is Attachment Field Configuration Supported for Configurable New Hire?
Keywords
future-dated hires, inactive users, mdf object, role-based permissions, hr role access, sap successfactors, employee documents, onboarding, permissions issue, sap help portal, document upload restriction, hr manager access. , KBA , LOD-SF-MDF-MGD , Manage Data - Create, Update & Delete , How To
SAP Knowledge Base Article - Public