SAP Knowledge Base Article - Public

3661800 - Performance Improvement Needed for Import/Refresh Job in SAP Analytics Cloud (SAC)

Symptom

  • Import/Refresh jobs in SAP Analytics Cloud (SAC) take a long time to complete, with no error message received upon completion.
  • The duration of the import process remains consistent regardless of the number of rows imported (up to 1000 rows).
  • The backend S/4HANA OData call response time is fast, but SAC processing execution time introduces latency.

Environment

  • SAP Analytics Cloud 2025.14.17
  • S/4HANA (Odata Connection)

Reproducing the Issue

  1. Log in to the SAP Analytics Cloud (SAC) system.
  2. Open the relevant model
  3. Navigate to "Workspace" -> "Data Management" 
  4. Select a job -> then click on "Refresh"
    >> Notice a time latency even though small number of rows (e.g., 50 rows) were uploaded. 
  5. Select another job -> then click on "Refresh"
    >> Observe consistent execution time for larger data sets, such as 1000 rows.

Cause

There is an option called "Replace empty cells with default member #" in the import settings dialog. This option is Turned "ON" by default and is dependent on the number of dimensions. 

Resolution

Turn "Off" the "Replace empty cell by default member #" option in the import setting dialog.

See Also

Keywords

Refresh, Job, Import job, Odata, ODATA, OData, S/4HANA, PCE, Model, Mapping, Stage, Cloud, Execution, Time, Latency, Connection, Data, Batch size, Replace empty cell, Setting, Option, Dimension, rows, Query, Retrieve, Long, Problem, Issue, Error, Message, Note, Warning, Practice, Acquire, Onprem, On-Premise, System, Failed, Loading, CDS, Views, Cds views, Capture, Use, Dialog. , KBA , LOD-ANA-AQU , Import Data Connections (Acquiring Data) , LOD-ANA-AQU-ODATA , Acquiring Data into SAC using an ODATA connection , Problem

Product

SAP Analytics Cloud 1.0