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SAP Knowledge Base Article - PreviewSymptom
It is desired to use "@" mention in Interactions or Timeline to send a note to an Employee inside Tickets.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer core applications all versions
Keywords
post, send, save, finish, posting, noting, writing, typing, feeds, mentioning, mentions, mentioned, tag, tagging, tagged, interacted, interacting, messaging, message, responds, response, , KBA , LOD-CRM-SRP , Service Request Processing , SRD-CC-FED , Feeds , Problem
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